Last October I had the opportunity to attend Scentsy Director Boot Camp in Boise, Idaho. This is a training program for Scentsy Directors to learn from the best, how to run a Successful Scentsy business, including consultant training, organization, conflict resolution, etc. Every Scentsy Director should make this a must!
This is Jason Harwood, he had awesome information for us and made us giggle more than once.
Please skip this picture and go to the next picture of Joal Curtis, Scentsy's part-time psychologist (really? Yes, really, Scentsy has a psychologist)
This is Joal, he taught a great workshop on conflict resolution with customers, consultants, really any conflict you may have with another human being. He told us that every conflict can be resolved as long as you know what the fear of the person you are having the conflict with is. He boiled this down to every person who is having a conflict has the same fear of dying from results of the conflict, but he didn't tell us this answer, we had to figure it out. Blah, blah, blah, So, in the above picture of me I was saying to Mr. Joal Curtis, "So I can just tell the conflicted person, look, you're not going to die." He said, "That is the answer but, you're not going to tell them that, you are going to help them realize this and help them feel safe, therefore they will know they are not going to die." Well, this was a huge light bulb moment for me, since this bootcamp I have been able to use this conflict resolution with others and ALOT in my own life. YOU'RE NOT GOING TO DIE! Bring on 2010!